Frequently Asked Questions

Here you can find answers of some basic question. Feel free to ask more by using the contact form for which a link is available in the footer.

Q: How can I register on the site?
A:

There is a Registration link in the login block "Create new account" by using which registration on this site is possible. Alternately you can access the registration form by using the menu link on top or you can directly access the Registration Form.

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Q: How can I login to the site?
A:

You can login to the site by using the correct username/email & password combination which you have after the registration process.

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Q: Is there any fee for registration?
A:

Currently we are not charging any fee for registration but in future we have plans to charge a nominal fee.

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Q: Is there any fee for search or to contact other members?
A:

For now there is no fee for searching or contacting to other members but in future we have plans to implement some nominal fee for the registration only.

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Q: How can I contact members?
A:

Registered members can contact other members via "Private Message" or alternately they can contact directly via the "Contact Information" filled out by the member. These information and private message system is not available to non-registered members.

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Q: How this site is different from others?
A:

First of all main difference is fee, other sites may charge some fee for registration or contacting members but we don’t. Second we make registration easy, simple and accurate. Third we try to protect our user's privacy and don't allow the access to personal information without consent. In the last our objective is to provide a medium for solely matrimonial purpose not for dating and such myths.

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Q: Is my information safe on this website?
A:

Ofcourse we took every possible step to secure your personal information on this website. There are two types of information you provided to us.

1. Hidden Information: This information is provided by you at the time of registration on our website which includes Full Name, Address & Phone Number under the section "Hidden Information". This information is 100% secure and safe with us. It is not accessible publicly. Only the administration team can use this for the administration and verification process of your account.

2. Profile Information: At the time of registration you have to fill out different sections i.e., Personal Information, Partner Information and Contact Information. After successful registration and activation of your account by the administration team you are allowed to fill out another section i.e., Social Information. All other registered members can see all the details provided under these sections without any restriction. If you don't want to disclose some information e.g., contact number, skype id etc., you may leave those fields empty. Some search engines and non-registered members can also access your profile but they aren't allowed to see the information under the section "Contact Information".

3. Your email address, username and password are safe and will not share with any other 3rd party.

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Q: Are the displayed profiles real?
A:

We work hard to cross check and verify the member's profiles and if we find some fake or non-interested members, we remove them immediately. Our members can report such fake profiles as well. We assure you to take appropriate actions against such members.

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Q: Can I cancel my account?
A:

Yes, of-course. If you have your dream mate and no longer intended to use our services you can always cancel your registration without obligation.

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Q: How long it will take for an account approval?

I have created an account and how long I need to wait for the approval and activation of account?

A:

I have created an account and how long I need to wait for the approval and activation of account?

Usually, it take 24 hours for the approval but depending upon count of new accounts It may take 2-3 business days for the approval and activation of account after creation.
You can always contact us and inquire the status of your account by using contact form on our website.

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